| PRIVACY
STATEMENT
We welcome you to the SANFACONVIRGINIA website. At Sanfacon Virginia,
your privacy and the protection of your personal information is
handled with great regard. The following text will inform you on
how we use and manage the information collected at our site.
Web Site Visits
Each time you visit SANFACONVIRGINIA's website, our server automatically
recognizes and logs your IP address. An IP address is basically
the address of the computer making a request to our web server.
No personal information or detail is obtained in this data interchange—a
visitor's browser is not designed to provide this information.
At SANFACONVIRGINIA, logged IP addresses are periodically reviewed
and analyzed in an effort to monitor, maintain, and effectively
improve our website. This information is retained for no other purpose
and is not shared outside of SANFACONVIRGINIA.
During a website visit, we may ask a customer for contact information
(email address, telephone number, fax number and addresses for shipping/billing).
This information is collected on a voluntary basis—and only
with customer approval.
The SANFACONVIRGINIA website contains links to other web sites. SANFACONVIRGINIA
does not control or take responsibility for personal information
collected on these sites nor is SANFACONVIRGINIA responsible for the
accuracy or the content of these sites.
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Customer Information
Once you request a quote, request a sample catalogue, make a
purchase or other information from SANFACONVIRGINIA, your name, shipping/mailing
address, telephone number, email address and fax number is included
in our customer file.
This information is used to ensure a quick, efficient flow of information,
products and services to you.
This information may also be used for other purposes as outlined
below.
Email Addresses
Email addresses may be used to communicate information of interest
to you about SANFACONVIRGINIA. This includes Order Shipment/Tracking
Information, Service Change Information or other SANFACONVIRGINIA promotional
emails. You may elect to opt out of any or all of these emails by
modifing your customer profile or calling the customer service hotline.
Email addresses are never rented, sold or traded to third parties.
Other Uses of Customer Information
SANFACONVIRGINIA will share customer information with government
agencies if required by law.
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"Cookies"
A "cookie" is a very tiny piece of text we're asking
permission to place on your computer's hard drive. If you agree,
then your browser adds the text in a small file. Each "cookie"
has a unique identifier and structure assigned by the sending website.
Only the originating website can access a cookie left behind in
a prior session (when you return to that site). Your identity will
not become public information on the Internet because you visited
our site.
SANFACONVIRGINIA uses "cookies" too:
• Allows you to build an order over time, adding components
throughout the day or over an extended period of time.
• Allows you to easily return to the site to retrieve information
on previous orders.
• Maintains a client/server connection or user "state"
as you move between pages building an order.
• Allows you to store your user ID's.
"Cookies" are assigned an expiration date and time. SANFACONVIRGINIA's
"cookies," used for online order processing, remain on
your hard drive for two months. However, no more than 300 "cookies"
can be stored by your browser at any one time and no more than 20
can be stored from any one site. If the "cookie" jar is
filled, your browser will automatically begin deleting the oldest
"cookies."
"Cookies" cannot enable the web server to read from your
hard drive, get your email address against your will, destroy files
on your computer, create executable programs, or obtain sensitive
information about you. "Cookies" from one site cannot
be read by another site. Your information cannot be passed from
site to site.
If you feel that your privacy is being violated by the use of "cookies,"
they can be erased from your hard drive. However, any links developed
with the Web site that sent the "cookies" are lost. In
the case of an online order with SANFACONVIRGINIA, the ability to create
an order over time, or retrieve an order, would be lost.
With respect to customer privacy concerns, SANFACONVIRGINIA has tried
using alternative technologies to "cookies" to maintain
stable connections. We returned to "cookies" after experiencing
reduced performance and an unacceptable number of customer service
problems. "Cookies" have, thus far, proven to be the best
method of making the online ordering experience as efficient as
possible.
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Contact Information
Please contact us if you have any questions, concerns or comments.
Use the Contact Us forms (base method of communicating with SANFACONVIRGINIA),
or by contacting us at:
Sanfacon Virginia
18097, Brookneal Highway (US Route 501)
Brookneal, Virginia, 24528
Phone: 1-888-376-2301 – customer service
Note: We reserve the right to make changes to our privacy policy
at any time without prior notification. |